What is Program Evaluation?


“Program evaluation is the systematic collection of
information about the activities, characteristics, and
outcomes of programs in order to make judgements about
the program, to improve program effectiveness, and/or to
inform decisions about future programming.  Program
evaluation can be used to look at: the process of program
implementation, the intended and unintended results
produced by programs, and the long-term impacts of
interventions.  Program evaluation employs a variety of
social science methodologies--from large-scale surveys and
in-depth individual interviews, to focus groups and review
of program records.  Although program evaluation is
research-based, unlike purely academic research, it is
designed to produce actionable and immediately useful
information for program designers, managers, funders,
stakeholders, and policymakers.” (Michael Quinn Patton,
Utilization Focused Evaluation, 1999)
Community Service Projects


Community Service Projects